Payment Policy

The payment terms applicable to an order, including advance payment, balance payment, taxes and other charges, will be communicated through the quotation, order confirmation, invoice or other official commercial communication.

We may take reasonable steps to verify a payment or transaction where required for security, fraud prevention or order processing.

An order may be delayed, suspended or cancelled if payment fails, is reversed, is disputed or cannot reasonably be verified.

Applicable taxes, including GST where relevant, will be charged and handled in accordance with applicable law and the invoicing arrangement.

Payments may be processed using authorised third-party payment service providers. Users should provide payment information only through official and secure payment channels communicated by Importwale.

We reserve the right to place a transaction on hold or request reasonable verification where there is a legitimate concern regarding fraud, unauthorised use or transaction security.