Order Policy
Cancellation and Order Change Policy
01
Cancellation Requests
Any request to cancel or change an order should be submitted to Importwale as soon as possible through the official support or order communication channel.
02
Orders in Progress
Once procurement, production, packing or dispatch has started, cancellation or modification may not be possible. Any costs already committed in connection with the order may be considered in the applicable commercial resolution.
03
Made-to-Order or Special Orders
Customised, made-to-order or specially sourced products may not be cancellable once sourcing, procurement or production has commenced, unless otherwise agreed in writing.
04
Cancellation by Importwale
We may cancel or suspend an order where reasonably necessary, including due to payment failure, pricing or listing error, suspected fraud, unavailable stock or legal restrictions. Any applicable payment adjustment will be handled according to the circumstances and applicable law.
Registered Corporate Address & Legal Entity
Importwale Wholesale Inc.
476, Basement A1, Niti Khand-2, Indirapuram, Ghaziabad, UP - 201014
Official Support: support@importwale.com